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- 2002069854 contributor B9240075.
- 2002069854 created "2002.".
- 2002069854 date "2002".
- 2002069854 date "2002.".
- 2002069854 dateCopyrighted "2002.".
- 2002069854 description "Includes bibliographical references (p. 317-322) and index.".
- 2002069854 extent "xxi, 328 p. :".
- 2002069854 identifier "0415259185".
- 2002069854 identifier "0415259193 (pbk.)".
- 2002069854 identifier 2002069854-d.html.
- 2002069854 issued "2002".
- 2002069854 issued "2002.".
- 2002069854 language "eng".
- 2002069854 publisher "London ; New York : Routledge,".
- 2002069854 subject "658.5/62 21".
- 2002069854 subject "HD62.15 .B433 2002".
- 2002069854 subject "Manufacturing industries Management Case studies.".
- 2002069854 subject "Service industries Management Case studies.".
- 2002069854 subject "Total quality management Case studies.".
- 2002069854 title "Quality / John Beckford.".
- 2002069854 type "text".