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- 2002071536 contributor B9241911.
- 2002071536 contributor B9241912.
- 2002071536 created "c2002.".
- 2002071536 date "2002".
- 2002071536 date "c2002.".
- 2002071536 dateCopyrighted "c2002.".
- 2002071536 description "Includes bibliographical references (p. 350) and index.".
- 2002071536 extent "xxii, 360 p. :".
- 2002071536 identifier "0130353892 (case)".
- 2002071536 isPartOf "Enterprise computing series".
- 2002071536 issued "2002".
- 2002071536 issued "c2002.".
- 2002071536 language "eng".
- 2002071536 publisher "Upper Saddle River, NJ : Prentice Hall PTR,".
- 2002071536 subject "005.1/0685 21".
- 2002071536 subject "Business Data processing.".
- 2002071536 subject "Computer service industry.".
- 2002071536 subject "Computer software Quality control.".
- 2002071536 subject "QA76.76.Q35 L39 2002".
- 2002071536 title "Building professional services : the sirens' song / Thomas E. Lah, Steve O'Connor, Mitchel Peterson.".
- 2002071536 type "text".