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- 2002101208 contributor B9249504.
- 2002101208 contributor B9249505.
- 2002101208 created "c2002.".
- 2002101208 date "2002".
- 2002101208 date "c2002.".
- 2002101208 dateCopyrighted "c2002.".
- 2002101208 description "Includes bibliographical references (p. 161-165) and index.".
- 2002101208 extent "xv, 169 p. :".
- 2002101208 identifier "0201775778".
- 2002101208 issued "2002".
- 2002101208 issued "c2002.".
- 2002101208 language "eng".
- 2002101208 publisher "Boston : Addison-Wesley,".
- 2002101208 subject "005.1/068 21".
- 2002101208 subject "Computer software Development.".
- 2002101208 subject "Computer software Quality control.".
- 2002101208 subject "QA76.76.S65 P68 2002".
- 2002101208 subject "Software measurement.".
- 2002101208 title "Making process improvement work : a concise action guide for software managers and practitioners / Neil S. Potter, Mary E. Sakry ; [foreword by Karl Wiegers].".
- 2002101208 type "text".