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- 2002109348 contributor B9255580.
- 2002109348 contributor B9255581.
- 2002109348 created "c2004.".
- 2002109348 date "2004".
- 2002109348 date "c2004.".
- 2002109348 dateCopyrighted "c2004.".
- 2002109348 description "Includes bibliographical references (p. 469-477) and indexes.".
- 2002109348 extent "xxii, 504 p. :".
- 2002109348 identifier "0618260455".
- 2002109348 issued "2004".
- 2002109348 issued "c2004.".
- 2002109348 language "eng".
- 2002109348 publisher "Boston : Houghton Mifflin,".
- 2002109348 subject "658.85 22".
- 2002109348 subject "Customer relations.".
- 2002109348 subject "HF5438.25 .A524 2004".
- 2002109348 subject "Sales personnel.".
- 2002109348 subject "Selling.".
- 2002109348 title "Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky.".
- 2002109348 type "text".