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- 2002152003 contributor B9263511.
- 2002152003 created "c2003.".
- 2002152003 date "2003".
- 2002152003 date "c2003.".
- 2002152003 dateCopyrighted "c2003.".
- 2002152003 description "Includes bibliographical references and index.".
- 2002152003 extent "xiii, 191 p. :".
- 2002152003 identifier "0814471846".
- 2002152003 issued "2003".
- 2002152003 issued "c2003.".
- 2002152003 language "eng".
- 2002152003 publisher "New York : AMACOM,".
- 2002152003 subject "658.4/013 21".
- 2002152003 subject "Customer services Quality control.".
- 2002152003 subject "HD62.15 .L373 2003".
- 2002152003 subject "Six sigma (Quality control standard)".
- 2002152003 subject "Total quality management.".
- 2002152003 title "Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson.".
- 2002152003 type "text".