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- 2002152873 contributor B9264537.
- 2002152873 contributor B9264538.
- 2002152873 created "c2003".
- 2002152873 date "2003".
- 2002152873 date "c2003".
- 2002152873 dateCopyrighted "c2003".
- 2002152873 description "Includes bibliographical references (p. 177-186) and index.".
- 2002152873 description "The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice.".
- 2002152873 extent "xx, 203 p. ;".
- 2002152873 identifier "0787964638 (alk. paper)".
- 2002152873 identifier 2002152873.html.
- 2002152873 identifier 2002152873.html.
- 2002152873 isPartOf "The Jossey-Bass business & management series".
- 2002152873 issued "2003".
- 2002152873 issued "c2003".
- 2002152873 language "eng".
- 2002152873 publisher "San Francisco : Jossey-Bass,".
- 2002152873 subject "658.4/092 21".
- 2002152873 subject "Employee motivation.".
- 2002152873 subject "Executive ability.".
- 2002152873 subject "HD57.7 .K679 2003".
- 2002152873 subject "Incentives in industry.".
- 2002152873 subject "Interpersonal relations.".
- 2002152873 subject "Leadership.".
- 2002152873 subject "Performance awards.".
- 2002152873 tableOfContents "The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice.".
- 2002152873 title "Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes, Barry Z. Posner.".
- 2002152873 type "text".