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- 2002154748 contributor B9266676.
- 2002154748 contributor B9266677.
- 2002154748 created "c2003.".
- 2002154748 date "2003".
- 2002154748 date "c2003.".
- 2002154748 dateCopyrighted "c2003.".
- 2002154748 description "Includes bibliographical references.".
- 2002154748 extent "xviii, 171 p. :".
- 2002154748 identifier "0071411038 (alk. paper)".
- 2002154748 identifier 2002154748.html.
- 2002154748 identifier 2002154748.html.
- 2002154748 issued "2003".
- 2002154748 issued "c2003.".
- 2002154748 language "eng".
- 2002154748 publisher "New York : McGraw-Hill,".
- 2002154748 subject "658.8/12/02373 21".
- 2002154748 subject "Customer relations.".
- 2002154748 subject "HF5415.5 .C59 2003".
- 2002154748 subject "Public relations.".
- 2002154748 subject "Selling.".
- 2002154748 title "What's keeping your customers up at night? : close more deals by selling to your client's pain / Steven Cody and Richard Harte.".
- 2002154748 type "text".