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- 2002282826 alternative "Call center technology".
- 2002282826 contributor B9281432.
- 2002282826 created "c2001.".
- 2002282826 date "2001".
- 2002282826 date "c2001.".
- 2002282826 dateCopyrighted "c2001.".
- 2002282826 extent "iv, 497 p. :".
- 2002282826 identifier "1578200946".
- 2002282826 identifier 2002282826-d.html.
- 2002282826 identifier 2002282826-b.html.
- 2002282826 issued "2001".
- 2002282826 issued "c2001.".
- 2002282826 language "eng".
- 2002282826 publisher "Gilroy, CA : CMP Books ; Berkeley, CA : Distributed to the book trade in U.S. and Canada by Publishers Group West,".
- 2002282826 subject "658.8/4 21".
- 2002282826 subject "Call centers Management.".
- 2002282826 subject "Customer services Communication systems.".
- 2002282826 subject "Customer services Management.".
- 2002282826 subject "HE8788 .W35 2001".
- 2002282826 subject "Telephone in business.".
- 2002282826 subject "Telephone systems Management.".
- 2002282826 title "A practical guide to call center technology / by Andrew J. Waite.".
- 2002282826 title "Call center technology".
- 2002282826 type "text".