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- 2002287443 abstract "Papers presented at an international conference.".
- 2002287443 contributor B9286073.
- 2002287443 created "c2001.".
- 2002287443 date "2001".
- 2002287443 date "c2001.".
- 2002287443 dateCopyrighted "c2001.".
- 2002287443 description "Includes bibliographical references.".
- 2002287443 description "Papers presented at an international conference.".
- 2002287443 extent "xv, 544 p. :".
- 2002287443 identifier "0070435049".
- 2002287443 issued "2001".
- 2002287443 issued "c2001.".
- 2002287443 language "eng".
- 2002287443 publisher "New Delhi : Tata McGraw-Hill Pub. Co.,".
- 2002287443 subject "658.8/12 21".
- 2002287443 subject "Customer relations Management Congresses.".
- 2002287443 subject "HF5415.5 .C8362 2001".
- 2002287443 subject "Relationship marketing Congresses.".
- 2002287443 title "Customer relationship management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.".
- 2002287443 type "text".