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- 2002400549 alternative "Title on t.p. verso: Report on the APO Symposium on Productivity Measurement in the Service Sector held in Kuala Lumpur, Malaysia from 1-4 August 2000 (SYP-12-00)".
- 2002400549 contributor B9357532.
- 2002400549 contributor B9357533.
- 2002400549 created "2001.".
- 2002400549 date "2001".
- 2002400549 date "2001.".
- 2002400549 dateCopyrighted "2001.".
- 2002400549 description "Includes bibliographical references.".
- 2002400549 description "Machine generated contents note: Part I Summary and Conclusions -- Part II Resource Papers -- Current Approaches to Measurement within the Service Sector -- & Service Sector/White Collar Institutions John Parsons -- Data to Information, Information to Knowledge and -- Knowledge to Decisions & Actions John Parsons -- Productivity Measurement: Macro and Micro LinkagesMasayoshiShimizu -- Productivity in the Service Sector in JapanKiyoshi Wainai -- The Productivity Framework, Productivity in the Service Sector and -- The Productivity Paradox Abd. Rahman Ibrahim & -- Ab. Wahab Muhamad -- Productivity Measurement in the Service Industry Rauzah ZainalAbidin -- The Malaysian Customer Satisfaction Index -- for the Service Sector MokhtarAbdullah andNooreha Husain -- Benchmarking Experiences in Malaysia Abd. LatifAbu Seman -- Part III Selected Country Papers -- Republic of ChinaChi-YuanLiang -- Indonesia Jasmine Nasution -- PakistanMohammedNaeem Khan -- PhilippinesConcepcion L. Madarang -- Singapore ChongCheeLeong -- Vietnam Vu Thi Tam -- Part IV Appendices -- List of Participants and Resource Persons -- Program and Schedule.".
- 2002400549 extent "213 p. :".
- 2002400549 identifier "9283322835".
- 2002400549 identifier 2002400549.html.
- 2002400549 issued "2001".
- 2002400549 issued "2001.".
- 2002400549 language "eng".
- 2002400549 publisher "Tokyo : Asian Productivity Organization,".
- 2002400549 spatial "Asia".
- 2002400549 subject "HD9987.A2 A66 2000".
- 2002400549 subject "Industrial productivity Asia Measurement Congresses.".
- 2002400549 subject "Labor productivity Asia Measurement Congresses.".
- 2002400549 subject "Service industries Labor productivity Asia Congresses.".
- 2002400549 tableOfContents "Machine generated contents note: Part I Summary and Conclusions -- Part II Resource Papers -- Current Approaches to Measurement within the Service Sector -- & Service Sector/White Collar Institutions John Parsons -- Data to Information, Information to Knowledge and -- Knowledge to Decisions & Actions John Parsons -- Productivity Measurement: Macro and Micro LinkagesMasayoshiShimizu -- Productivity in the Service Sector in JapanKiyoshi Wainai -- The Productivity Framework, Productivity in the Service Sector and -- The Productivity Paradox Abd. Rahman Ibrahim & -- Ab. Wahab Muhamad -- Productivity Measurement in the Service Industry Rauzah ZainalAbidin -- The Malaysian Customer Satisfaction Index -- for the Service Sector MokhtarAbdullah andNooreha Husain -- Benchmarking Experiences in Malaysia Abd. LatifAbu Seman -- Part III Selected Country Papers -- Republic of ChinaChi-YuanLiang -- Indonesia Jasmine Nasution -- PakistanMohammedNaeem Khan -- PhilippinesConcepcion L. Madarang -- Singapore ChongCheeLeong -- Vietnam Vu Thi Tam -- Part IV Appendices -- List of Participants and Resource Persons -- Program and Schedule.".
- 2002400549 title "Productivity measurement in the service sector.".
- 2002400549 title "Title on t.p. verso: Report on the APO Symposium on Productivity Measurement in the Service Sector held in Kuala Lumpur, Malaysia from 1-4 August 2000 (SYP-12-00)".
- 2002400549 type "text".