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- 2003010821 contributor B9509250.
- 2003010821 created "c2004.".
- 2003010821 date "2004".
- 2003010821 date "c2004.".
- 2003010821 dateCopyrighted "c2004.".
- 2003010821 description "Basic definitions -- Dispute resolution processes : an introduction -- Of artisans, invisible veils and philosophical maps : our preconceptions about conflict and how they shortchange us -- Conflict diagnosis -- Recurrent themes in conflict diagnosis -- Step 1 : Describe the conflict -- Step 2 : Identify the sources of the conflict -- Step 3 : Perform an interests analysis -- Step 4 : Assess the character of the conflict as constructive or destructive -- Step 5 : Assess the levels of trust and develop strategies to increase or preserve it -- Step 6 : Assess the impediments to resolving the conflict -- Step 7 : Assess the negotiation styles and practices of the participants -- Step 8 : Assess power and alternatives to a negotiated agreement -- Step 9 : Consider diversity issues at play in the conflict -- Mediation : An introduction -- Advantages and disadvantages of mediation -- The process of mediation -- The law and ethics of mediation -- Arbitration -- Nonbinding evaluation -- Mixed (hybrid) and multimodal dispute resolution processes -- Power tools and magic keys : using conflict diagnosis to manage legal disputes and select ADR processes.".
- 2003010821 description "Includes bibliographical references (p. 582-590) and index.".
- 2003010821 extent "xxix, 638 p. :".
- 2003010821 identifier "0130981095".
- 2003010821 issued "2004".
- 2003010821 issued "c2004.".
- 2003010821 language "eng".
- 2003010821 publisher "Upper Saddle River, N.J. : Prentice Hall,".
- 2003010821 subject "303.6/9 21".
- 2003010821 subject "Conflict management.".
- 2003010821 subject "Dispute resolution (Law)".
- 2003010821 subject "K2390 .C655 2004".
- 2003010821 subject "Mediation.".
- 2003010821 subject "Negotiation.".
- 2003010821 tableOfContents "Basic definitions -- Dispute resolution processes : an introduction -- Of artisans, invisible veils and philosophical maps : our preconceptions about conflict and how they shortchange us -- Conflict diagnosis -- Recurrent themes in conflict diagnosis -- Step 1 : Describe the conflict -- Step 2 : Identify the sources of the conflict -- Step 3 : Perform an interests analysis -- Step 4 : Assess the character of the conflict as constructive or destructive -- Step 5 : Assess the levels of trust and develop strategies to increase or preserve it -- Step 6 : Assess the impediments to resolving the conflict -- Step 7 : Assess the negotiation styles and practices of the participants -- Step 8 : Assess power and alternatives to a negotiated agreement -- Step 9 : Consider diversity issues at play in the conflict -- Mediation : An introduction -- Advantages and disadvantages of mediation -- The process of mediation -- The law and ethics of mediation -- Arbitration -- Nonbinding evaluation -- Mixed (hybrid) and multimodal dispute resolution processes -- Power tools and magic keys : using conflict diagnosis to manage legal disputes and select ADR processes.".
- 2003010821 title "Conflict diagnosis and alternative dispute resolution / Laurie S. Coltri.".
- 2003010821 type "text".