Matches in Library of Congress for { <http://lccn.loc.gov/2003011007> ?p ?o. }
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- 2003011007 contributor B9509456.
- 2003011007 created "c2004.".
- 2003011007 date "2004".
- 2003011007 date "c2004.".
- 2003011007 dateCopyrighted "c2004.".
- 2003011007 description "Includes bibliographical references and index.".
- 2003011007 extent "x, 294 p. :".
- 2003011007 identifier "013028341X (pbk. : alk. paper)".
- 2003011007 identifier 2003011007.html.
- 2003011007 issued "2004".
- 2003011007 issued "c2004.".
- 2003011007 language "eng".
- 2003011007 publisher "Upper Saddle River, N.J. : Prentice Hall,".
- 2003011007 subject "658.8/12 21".
- 2003011007 subject "Customer services.".
- 2003011007 subject "HF5415.5 .S93 2004".
- 2003011007 title "Serving internal and external customers / Anne Swartzlander.".
- 2003011007 type "text".