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- 2003011317 contributor B9509804.
- 2003011317 created "c2004.".
- 2003011317 date "2004".
- 2003011317 date "c2004.".
- 2003011317 dateCopyrighted "c2004.".
- 2003011317 description "Includes bibliographical references (p. 261-265) and index.".
- 2003011317 extent "ix, 274 p. :".
- 2003011317 identifier "0814472060".
- 2003011317 identifier 2003011317.html.
- 2003011317 issued "2004".
- 2003011317 issued "c2004.".
- 2003011317 language "eng".
- 2003011317 publisher "New York : American Management Association,".
- 2003011317 subject "658.4/063 21".
- 2003011317 subject "HD58.87 .C76 2004".
- 2003011317 subject "Industrial management.".
- 2003011317 subject "Process control.".
- 2003011317 subject "Reengineering (Management)".
- 2003011317 subject "Workflow Management.".
- 2003011317 title "Quick hits : 10 key surgical strike actions to improve business process performance / Kelvin F. Cross.".
- 2003011317 type "text".