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- 2003020608 contributor B9520429.
- 2003020608 contributor B9520430.
- 2003020608 created "c2004.".
- 2003020608 date "2004".
- 2003020608 date "c2004.".
- 2003020608 dateCopyrighted "c2004.".
- 2003020608 description "Includes bibliographical references and index.".
- 2003020608 extent "xi, 516 p. :".
- 2003020608 identifier "047148590X (cloth)".
- 2003020608 identifier 2003020608.html.
- 2003020608 identifier 2003020608.html.
- 2003020608 identifier 2003020608.html.
- 2003020608 issued "2004".
- 2003020608 issued "c2004.".
- 2003020608 language "eng".
- 2003020608 publisher "Hoboken, New Jersey : John Wiley & Sons,".
- 2003020608 subject "658.8/12 22".
- 2003020608 subject "Consumers' preferences.".
- 2003020608 subject "Customer relations Management.".
- 2003020608 subject "HF5415.5 .P458 2004".
- 2003020608 subject "Information storage and retrieval systems Marketing.".
- 2003020608 subject "Marketing information systems.".
- 2003020608 subject "Relationship marketing.".
- 2003020608 title "Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers.".
- 2003020608 type "text".