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- 2003020728 contributor B9520573.
- 2003020728 created "c2004.".
- 2003020728 date "2004".
- 2003020728 date "c2004.".
- 2003020728 dateCopyrighted "c2004.".
- 2003020728 description "Includes bibliographical references (p. 79) and index.".
- 2003020728 description "Measure your organization's readiness for change -- Making change work: a model for overcoming human resistance to change -- Step 1: Leading change -- Why do this? -- Tools for leading change -- The team charter -- The calendar test -- Personal audit -- Adopting change roles -- Step 2: Creating a shared need -- Why do this? -- Tools for creating a shared need -- The cost of the status quo -- The business case for change -- Step 3: Shaping a vision -- Why do this? -- Tools for shaping a vision -- Describing success -- Key phrase exercise -- More of/less of exercise -- The elevator speech -- Step 4: Mobilizing commitment -- Why do this? -- Tools for mobilizing commitment -- Understanding and managing resistance -- Key constituents map -- Stakeholder analysis for change -- Technical-political-cultural analysis -- Developing an influence strategy -- Resolving differences and conflict -- Communicate effectively -- Step 5: Monitoring progress -- Why do this? -- Tools for monitoring progress -- Checkpoints for measurement systems -- Change process profile -- Force field analysis -- Step 6: Finishing the job -- Why do this? -- Tools for finishing the job -- Reinforcement through recognition and rewards -- Pilot runs -- Training -- Step 7: Anchoring change in systems and structures -- Why do this? -- Tools for anchoring the change in systems and structures -- Candidates for changed systems and structures -- Staffing and development needs -- Planning for integration -- Conclusion -- Bibliography and resources -- Customer feedback.".
- 2003020728 extent "xvii, 86 p. :".
- 2003020728 identifier "0873896114 (pbk. : alk. paper)".
- 2003020728 identifier 2003020728.html.
- 2003020728 issued "2004".
- 2003020728 issued "c2004.".
- 2003020728 language "eng".
- 2003020728 publisher "Milwaukee, Wis. : ASQ Quality Press,".
- 2003020728 subject "658.4/06 22".
- 2003020728 subject "HD58.8 .P346 2004".
- 2003020728 subject "Organizational change.".
- 2003020728 tableOfContents "Measure your organization's readiness for change -- Making change work: a model for overcoming human resistance to change -- Step 1: Leading change -- Why do this? -- Tools for leading change -- The team charter -- The calendar test -- Personal audit -- Adopting change roles -- Step 2: Creating a shared need -- Why do this? -- Tools for creating a shared need -- The cost of the status quo -- The business case for change -- Step 3: Shaping a vision -- Why do this? -- Tools for shaping a vision -- Describing success -- Key phrase exercise -- More of/less of exercise -- The elevator speech -- Step 4: Mobilizing commitment -- Why do this? -- Tools for mobilizing commitment -- Understanding and managing resistance -- Key constituents map -- Stakeholder analysis for change -- Technical-political-cultural analysis -- Developing an influence strategy -- Resolving differences and conflict -- Communicate effectively -- Step 5: Monitoring progress -- Why do this? -- Tools for monitoring progress -- Checkpoints for measurement systems -- Change process profile -- Force field analysis -- Step 6: Finishing the job -- Why do this? -- Tools for finishing the job -- Reinforcement through recognition and rewards -- Pilot runs -- Training -- Step 7: Anchoring change in systems and structures -- Why do this? -- Tools for anchoring the change in systems and structures -- Candidates for changed systems and structures -- Staffing and development needs -- Planning for integration -- Conclusion -- Bibliography and resources -- Customer feedback.".
- 2003020728 title "Making change work : practical tools for overcoming human resistance to change / Brien Palmer.".
- 2003020728 type "text".