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- 2003025723 contributor B9526475.
- 2003025723 contributor B9526476.
- 2003025723 created "c2004.".
- 2003025723 date "2004".
- 2003025723 date "c2004.".
- 2003025723 dateCopyrighted "c2004.".
- 2003025723 description "Includes bibliographical references (p. 197-208) and index.".
- 2003025723 extent "xiv, 216 p. :".
- 2003025723 identifier "0875843980".
- 2003025723 identifier 2003025723.html.
- 2003025723 issued "2004".
- 2003025723 issued "c2004.".
- 2003025723 language "eng".
- 2003025723 publisher "Boston : Harvard Business School Press,".
- 2003025723 subject "658.8/12 22".
- 2003025723 subject "Consumer satisfaction Evaluation.".
- 2003025723 subject "HF5415.335 .B37 2004".
- 2003025723 subject "Marketing.".
- 2003025723 title "Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan.".
- 2003025723 type "text".