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- 2003027440 contributor B9528471.
- 2003027440 contributor B9528472.
- 2003027440 created "2004.".
- 2003027440 date "2004".
- 2003027440 date "2004.".
- 2003027440 dateCopyrighted "2004.".
- 2003027440 description "Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.".
- 2003027440 description "Includes bibliographical references (p. 153-155) and index.".
- 2003027440 extent "v, 160 p. :".
- 2003027440 identifier "0838908764".
- 2003027440 identifier 2003027440.html.
- 2003027440 issued "2004".
- 2003027440 issued "2004.".
- 2003027440 language "eng".
- 2003027440 publisher "Chicago : American Library Association,".
- 2003027440 spatial "Washington (State)".
- 2003027440 subject "025.5/24 22".
- 2003027440 subject "Electronic reference services (Libraries) Study and teaching Washington (State) Case studies.".
- 2003027440 subject "Electronic reference services (Libraries) Study and teaching.".
- 2003027440 subject "Reference librarians In-service training.".
- 2003027440 subject "Reference librarians Training of.".
- 2003027440 subject "Z711.45 .H57 2004".
- 2003027440 tableOfContents "Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.".
- 2003027440 title "Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.".
- 2003027440 type "text".