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- 2003043790 contributor B9533662.
- 2003043790 contributor B9533663.
- 2003043790 created "2003.".
- 2003043790 date "2003".
- 2003043790 date "2003.".
- 2003043790 dateCopyrighted "2003.".
- 2003043790 extent "xiii, 169 p. ;".
- 2003043790 identifier "1576752364".
- 2003043790 identifier 2003043790-d.html.
- 2003043790 identifier 2003043790-b.html.
- 2003043790 issued "2003".
- 2003043790 issued "2003.".
- 2003043790 language "eng".
- 2003043790 publisher "San Francisco, CA : Berrett-Koehler Publishers,".
- 2003043790 subject "658.8/12 21".
- 2003043790 subject "Consumer satisfaction.".
- 2003043790 subject "Customer services.".
- 2003043790 subject "HF5415.5 .B435 2003".
- 2003043790 title "Magnetic service : the secrets of creating passionately devoted customers / Chip R. Bell and Bilijack R. Bell.".
- 2003043790 type "text".