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- 2003059603 alternative "Call centers and human resource management".
- 2003059603 contributor B9550815.
- 2003059603 created "2004.".
- 2003059603 date "2004".
- 2003059603 date "2004.".
- 2003059603 dateCopyrighted "2004.".
- 2003059603 description "Includes bibliographical references and indexes.".
- 2003059603 extent "xi, 295 p. :".
- 2003059603 identifier "1403913048 (cloth)".
- 2003059603 identifier "9781403913043 (cloth)".
- 2003059603 identifier 2003059603.html.
- 2003059603 identifier 2003059603.html.
- 2003059603 issued "2004".
- 2003059603 issued "2004.".
- 2003059603 language "eng".
- 2003059603 publisher "Basingstoke, Hampshire ; New York : Palgrave Macmillan,".
- 2003059603 spatial "Australia".
- 2003059603 spatial "Great Britain".
- 2003059603 spatial "United States".
- 2003059603 subject "658.8/12 22".
- 2003059603 subject "Call centers Australia Personnel management.".
- 2003059603 subject "Call centers Great Britain Personnel management.".
- 2003059603 subject "Call centers United States Personnel management.".
- 2003059603 subject "Customer services Australia Management.".
- 2003059603 subject "Customer services Great Britain Management.".
- 2003059603 subject "Customer services United States Management.".
- 2003059603 subject "HE8789.G7 C35 2004".
- 2003059603 title "Call centers and human resource management".
- 2003059603 title "Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie.".
- 2003059603 type "text".