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- 2003091629 alternative "Customer relationship management leadership and alignment in a customer centric world".
- 2003091629 contributor B9561705.
- 2003091629 created "c2003.".
- 2003091629 date "2003".
- 2003091629 date "c2003.".
- 2003091629 dateCopyrighted "c2003.".
- 2003091629 description "Includes bibliographical references (p 179-180) and index.".
- 2003091629 extent "180 p. :".
- 2003091629 identifier "141340085X".
- 2003091629 issued "2003".
- 2003091629 issued "c2003.".
- 2003091629 language "eng".
- 2003091629 publisher "[Philadelphia] : Xlibris Corporation,".
- 2003091629 subject "Customer relations Management.".
- 2003091629 subject "Customer relations Technological innovations Management.".
- 2003091629 subject "Customer services Management.".
- 2003091629 subject "Customer services Technological innovations Management.".
- 2003091629 subject "Electronic commerce Management.".
- 2003091629 subject "HF5415.5 .P474 2003".
- 2003091629 title "CRM leadership and alignment in a customer centric world / Glen S. Petersen.".
- 2003091629 title "Customer relationship management leadership and alignment in a customer centric world".
- 2003091629 type "text".