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- 2003111449 contributor B9572829.
- 2003111449 created "c2003.".
- 2003111449 date "2003".
- 2003111449 date "c2003.".
- 2003111449 dateCopyrighted "c2003.".
- 2003111449 description "Includes bibliographical references (p. 105).".
- 2003111449 extent "viii, 105 p. :".
- 2003111449 identifier "0915910519 (pbk.)".
- 2003111449 issued "2003".
- 2003111449 issued "c2003.".
- 2003111449 language "eng".
- 2003111449 publisher "New York, NY : Customer Service Group,".
- 2003111449 subject "658.8/12 22".
- 2003111449 subject "Consumer satisfaction Evaluation.".
- 2003111449 subject "HF5415.335 .S64 2003".
- 2003111449 subject "Questionnaires.".
- 2003111449 subject "Sampling (Statistics)".
- 2003111449 title "Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys / written by Trevor M. Spunt.".
- 2003111449 type "text".