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- 2003265506 contributor B9577987.
- 2003265506 created "c2002.".
- 2003265506 date "2002".
- 2003265506 date "c2002.".
- 2003265506 dateCopyrighted "c2002.".
- 2003265506 extent "xvi, 480 p. :".
- 2003265506 identifier "0072224169".
- 2003265506 identifier 2003265506.html.
- 2003265506 identifier 2003265506-b.html.
- 2003265506 identifier 2003265506.html.
- 2003265506 issued "2002".
- 2003265506 issued "c2002.".
- 2003265506 language "eng".
- 2003265506 publisher "New York : McGraw-Hill/Osborne,".
- 2003265506 subject "658.8/12 21".
- 2003265506 subject "Customer relations Management.".
- 2003265506 subject "Electronic commerce.".
- 2003265506 subject "HF5415.5 .G74 2002".
- 2003265506 title "CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg.".
- 2003265506 type "text".