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- 2003266997 contributor B9579887.
- 2003266997 contributor B9579888.
- 2003266997 created "c1996.".
- 2003266997 date "1996".
- 2003266997 date "c1996.".
- 2003266997 dateCopyrighted "c1996.".
- 2003266997 description "Includes bibliographical references.".
- 2003266997 extent "22 p. :".
- 2003266997 identifier "0823706230 (pbk.)".
- 2003266997 isPartOf "Conference Board report ; no. 1174-96-CR".
- 2003266997 issued "1996".
- 2003266997 issued "c1996.".
- 2003266997 language "eng".
- 2003266997 publisher "New York, NY : Conference Board,".
- 2003266997 subject "658.812 21".
- 2003266997 subject "Customer relations.".
- 2003266997 subject "Customer services.".
- 2003266997 subject "HF5415.5 .M434 1996".
- 2003266997 title "Meeting the demands of tomorrow's customers : a council report / [edited by Diane Palframan and Andrew Tank].".
- 2003266997 type "text".