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- 2003272756 contributor B9587110.
- 2003272756 created "c2003.".
- 2003272756 date "2003".
- 2003272756 date "c2003.".
- 2003272756 dateCopyrighted "c2003.".
- 2003272756 extent "viii, 216 p. ;".
- 2003272756 identifier "0470848537".
- 2003272756 identifier 2003272756.html.
- 2003272756 identifier 2003272756.html.
- 2003272756 issued "2003".
- 2003272756 issued "c2003.".
- 2003272756 language "eng".
- 2003272756 publisher "Chichester ; Hoboken, NJ : Wiley,".
- 2003272756 spatial "Great Britain".
- 2003272756 spatial "Great Britain.".
- 2003272756 subject "658.8120941 21".
- 2003272756 subject "Customer relations Great Britain Case studies.".
- 2003272756 subject "Customer relations Great Britain.".
- 2003272756 subject "HF5415.5 F38 2003".
- 2003272756 title "Customer management excellence / Mike Faulkner.".
- 2003272756 type "text".