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- 2003277742 contributor B9593079.
- 2003277742 contributor B9593080.
- 2003277742 contributor B9593081.
- 2003277742 created "c2003.".
- 2003277742 date "2003".
- 2003277742 date "c2003.".
- 2003277742 dateCopyrighted "c2003.".
- 2003277742 extent "viii, 133 p. ;".
- 2003277742 identifier "1579741762".
- 2003277742 issued "2003".
- 2003277742 issued "c2003.".
- 2003277742 language "eng".
- 2003277742 publisher "Atlanta : Associate Customer Service Program, LOMA,".
- 2003277742 subject "658.8/12/076 22".
- 2003277742 subject "Customer relations.".
- 2003277742 subject "Customer services.".
- 2003277742 subject "HF5415.5 .L49 2003".
- 2003277742 title "Test preparation guide for ACS 100 : foundations of customer service / David A. Lewis, Martha Parker.".
- 2003277742 type "text".