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- 2003278010 alternative "Communication and telephone skills (S1303)".
- 2003278010 alternative "Staff training and recognition program. S1303, Communication and telephone skills".
- 2003278010 contributor B9593399.
- 2003278010 created "c2002.".
- 2003278010 date "2002".
- 2003278010 date "c2002.".
- 2003278010 dateCopyrighted "c2002.".
- 2003278010 description "Includes bibliographical references (p. 67-73) and index.".
- 2003278010 extent "vi, 86 p. :".
- 2003278010 identifier "0787294187".
- 2003278010 issued "2002".
- 2003278010 issued "c2002.".
- 2003278010 language "eng".
- 2003278010 publisher "Dubuque, Iowa : Kendall/Hunt Pub. Co.,".
- 2003278010 subject "651.7/3 22".
- 2003278010 subject "Business communication.".
- 2003278010 subject "HF5541.T4 I96 2002".
- 2003278010 subject "Telephone etiquette.".
- 2003278010 subject "Telephone in business.".
- 2003278010 subject "Telephone operators Training of.".
- 2003278010 title "Communication and telephone skills (S1303)".
- 2003278010 title "Staff training and recognition program. Communication and telephone skills (S1303) / written by Catherine Izor.".
- 2003278010 title "Staff training and recognition program. S1303, Communication and telephone skills".
- 2003278010 type "text".