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- 2003386664 contributor B9645801.
- 2003386664 created "2002.".
- 2003386664 date "2002".
- 2003386664 date "2002.".
- 2003386664 dateCopyrighted "2002.".
- 2003386664 description "Includes bibliographical references and index.".
- 2003386664 extent "xii, 212 p. ;".
- 2003386664 identifier "1856044491".
- 2003386664 identifier 2003386664.html.
- 2003386664 issued "2002".
- 2003386664 issued "2002.".
- 2003386664 language "eng".
- 2003386664 publisher "London : Facet,".
- 2003386664 spatial "Great Britain.".
- 2003386664 subject "025.5 22".
- 2003386664 subject "Customer relations Great Britain.".
- 2003386664 subject "Customer relations.".
- 2003386664 subject "Library personnel management Great Britain.".
- 2003386664 subject "Library personnel management.".
- 2003386664 subject "Public services (Libraries) Great Britain.".
- 2003386664 subject "Public services (Libraries)".
- 2003386664 subject "Z711 .B927 2002".
- 2003386664 title "Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.".
- 2003386664 type "text".