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- 2003544966 contributor B9778406.
- 2003544966 created "c2003.".
- 2003544966 date "2003".
- 2003544966 date "c2003.".
- 2003544966 dateCopyrighted "c2003.".
- 2003544966 description "Includes bibliographical references (p. 343-348) and index.".
- 2003544966 extent "xxi, 370 p. ;".
- 2003544966 identifier "0131010174".
- 2003544966 identifier 2003544966.html.
- 2003544966 isPartOf "Just enough series".
- 2003544966 issued "2003".
- 2003544966 issued "c2003.".
- 2003544966 language "eng".
- 2003544966 publisher "Upper Saddle River, N.J. : Great Britain : Prentice Hall PTR,".
- 2003544966 subject "658.812 21".
- 2003544966 subject "Customer relations Management.".
- 2003544966 subject "HF5415.5 .T686 2003".
- 2003544966 title "Just enough CRM / Françoise Tourniaire.".
- 2003544966 type "text".