Matches in Library of Congress for { <http://lccn.loc.gov/2004012316> ?p ?o. }
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- 2004012316 contributor B9819680.
- 2004012316 created "c2004.".
- 2004012316 date "2004".
- 2004012316 date "c2004.".
- 2004012316 dateCopyrighted "c2004.".
- 2004012316 extent "xii, 211 p. ;".
- 2004012316 identifier "0793188237 (pbk.)".
- 2004012316 identifier 2004012316-d.html.
- 2004012316 identifier 2004012316-b.html.
- 2004012316 issued "2004".
- 2004012316 issued "c2004.".
- 2004012316 language "eng".
- 2004012316 publisher "Chicago : Dearborn Trade Pub.,".
- 2004012316 subject "658.8/12 22".
- 2004012316 subject "Customer services.".
- 2004012316 subject "HF5415.5 .G76 2004".
- 2004012316 title "Positively outrageous service : how to delight and astound your customers and win them for life / T. Scott Gross.".
- 2004012316 type "text".