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- 2004021729 contributor B9831079.
- 2004021729 contributor B9831080.
- 2004021729 created "c2005.".
- 2004021729 date "2005".
- 2004021729 date "c2005.".
- 2004021729 dateCopyrighted "c2005.".
- 2004021729 description "Developing a customer focused culture -- Leveraging strategies for creating stakeholder value -- Assessing organizational capability--the Baldrige model -- Assessing organizational capability--EFQM and SEI/CMM -- Preparing the organization for change -- Aligning the organization for transformation -- Planning for customer driven transformation -- Implementing process improvements -- Reviewing performance progress relative to plans -- Delivering shareholder value and sustaining performance through efficient corporate governance.".
- 2004021729 description "Includes bibliographical references and index.".
- 2004021729 extent "p. cm.".
- 2004021729 identifier "0071452265 (hardcover : alk. paper)".
- 2004021729 identifier 2004021729-b.html.
- 2004021729 identifier 2004021729-d.html.
- 2004021729 issued "2005".
- 2004021729 issued "c2005.".
- 2004021729 language "eng".
- 2004021729 publisher "New York : McGraw-Hill,".
- 2004021729 subject "658.4/063 22".
- 2004021729 subject "Customer relations.".
- 2004021729 subject "HD58.8 .H645 2005".
- 2004021729 subject "Leadership.".
- 2004021729 subject "Organizational change.".
- 2004021729 subject "Six sigma (Quality control standard)".
- 2004021729 tableOfContents "Developing a customer focused culture -- Leveraging strategies for creating stakeholder value -- Assessing organizational capability--the Baldrige model -- Assessing organizational capability--EFQM and SEI/CMM -- Preparing the organization for change -- Aligning the organization for transformation -- Planning for customer driven transformation -- Implementing process improvements -- Reviewing performance progress relative to plans -- Delivering shareholder value and sustaining performance through efficient corporate governance.".
- 2004021729 title "Implementing strategic change : tools for transforming an organization / by Steven H. Hoisington and S.A. Vaneswaran.".
- 2004021729 type "text".