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- 2004025625 contributor B9835791.
- 2004025625 created "c2005.".
- 2004025625 date "2005".
- 2004025625 date "c2005.".
- 2004025625 dateCopyrighted "c2005.".
- 2004025625 description "Includes bibliographical references (p. 189-192)".
- 2004025625 extent "xxviii, 195 p. ;".
- 2004025625 identifier "0785211985 (hardcover)".
- 2004025625 identifier 2004025625-d.html.
- 2004025625 identifier 2004025625.html.
- 2004025625 issued "2005".
- 2004025625 issued "c2005.".
- 2004025625 language "eng".
- 2004025625 publisher "Nashville : Thomas Nelson Publishers,".
- 2004025625 subject "658.8/12 22".
- 2004025625 subject "Consumer behavior.".
- 2004025625 subject "Customer relations Management.".
- 2004025625 subject "Customer services Management.".
- 2004025625 subject "HF5415.55 .M34 2005".
- 2004025625 subject "Marketing Psychological aspects.".
- 2004025625 subject "Organizational effectiveness.".
- 2004025625 subject "Relationship marketing.".
- 2004025625 title "What customers really want : how to bridge the gap between what your organization offers and what your clients crave / Scott McKain.".
- 2004025625 type "text".