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- 2004030722 contributor B9841916.
- 2004030722 contributor B9841917.
- 2004030722 created "2005.".
- 2004030722 date "2005".
- 2004030722 date "2005.".
- 2004030722 dateCopyrighted "2005.".
- 2004030722 description "Includes bibliographical references (p. 195-201) and index.".
- 2004030722 description "When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.".
- 2004030722 extent "xii, 207 p. ;".
- 2004030722 identifier "083890890X (pbk.)".
- 2004030722 identifier 2004030722.html.
- 2004030722 issued "2005".
- 2004030722 issued "2005.".
- 2004030722 language "eng".
- 2004030722 publisher "Chicago : American Library Association,".
- 2004030722 subject "023/.9 22".
- 2004030722 subject "Conflict management.".
- 2004030722 subject "Library personnel management.".
- 2004030722 subject "Z682 .M655 2005".
- 2004030722 tableOfContents "When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.".
- 2004030722 title "Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.".
- 2004030722 type "text".