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- 2004047605 contributor B9851176.
- 2004047605 contributor B9851177.
- 2004047605 created "c2004.".
- 2004047605 date "2004".
- 2004047605 date "c2004.".
- 2004047605 dateCopyrighted "c2004.".
- 2004047605 description "Includes bibliographical references (p. 243-2445) and index.".
- 2004047605 extent "xii, 259 p. :".
- 2004047605 identifier "1576752984".
- 2004047605 identifier 2004047605-d.html.
- 2004047605 identifier 2004047605-b.html.
- 2004047605 issued "2004".
- 2004047605 issued "c2004.".
- 2004047605 language "eng".
- 2004047605 publisher "San Francisco, CA : Berrett-Koehler,".
- 2004047605 subject "658.8/12 22".
- 2004047605 subject "Brand name products.".
- 2004047605 subject "Business names.".
- 2004047605 subject "Customer services.".
- 2004047605 subject "HF5415.5 .B3667 2004".
- 2004047605 title "Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.".
- 2004047605 type "text".