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- 2004049129 contributor B9852969.
- 2004049129 contributor B9852970.
- 2004049129 created "2004.".
- 2004049129 date "2004".
- 2004049129 date "2004.".
- 2004049129 dateCopyrighted "2004.".
- 2004049129 description "Includes bibliographical references (p. 115-117).".
- 2004049129 extent "xxi, 120 p. :".
- 2004049129 identifier "1567932282 (alk. paper)".
- 2004049129 isPartOf "ACHE management series".
- 2004049129 isPartOf "Management series (Ann Arbor, Mich.)".
- 2004049129 issued "2004".
- 2004049129 issued "2004.".
- 2004049129 language "eng".
- 2004049129 publisher "Chicago, IL : Health Administration Press,".
- 2004049129 subject "362.11/068/8 22".
- 2004049129 subject "Medical care Quality control.".
- 2004049129 subject "Medical personnel and patient.".
- 2004049129 subject "Patient satisfaction.".
- 2004049129 subject "R727.3 .M385 2004".
- 2004049129 title "Leadership for great customer service : satisfied patients, satisfied employees / Thom Mayer, Robert J. Cates.".
- 2004049129 type "text".