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- 2004065601 contributor B9869194.
- 2004065601 created "c2006.".
- 2004065601 date "2006".
- 2004065601 date "c2006.".
- 2004065601 dateCopyrighted "c2006.".
- 2004065601 extent "x, 142 p. :".
- 2004065601 identifier "0073017272 (alk. paper)".
- 2004065601 identifier 2004065601-d.html.
- 2004065601 identifier 2004065601-t.html.
- 2004065601 issued "2006".
- 2004065601 issued "c2006.".
- 2004065601 language "eng".
- 2004065601 publisher "New York : McGraw-Hill/Irwin,".
- 2004065601 subject "651.7/3 22".
- 2004065601 subject "HF5541.T4 M39 2006".
- 2004065601 subject "Telephone etiquette.".
- 2004065601 subject "Telephone in business.".
- 2004065601 title "Phone skills for the Information Age / Dorothy Maxwell.".
- 2004065601 type "text".