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- 2004097133 contributor B9872152.
- 2004097133 created "c2004.".
- 2004097133 date "2004".
- 2004097133 date "c2004.".
- 2004097133 dateCopyrighted "c2004.".
- 2004097133 description "Includes bibliographical references (p. 109-112) and index.".
- 2004097133 extent "112 p. :".
- 2004097133 identifier "141346808X (pbk.)".
- 2004097133 identifier "1413468098".
- 2004097133 issued "2004".
- 2004097133 issued "c2004.".
- 2004097133 language "eng".
- 2004097133 publisher "[S.l.] : Xlibris Corp.,".
- 2004097133 subject "HF5386 .S863 2004".
- 2004097133 subject "Success in business.".
- 2004097133 title "Total customer focus : the roadmap to sustainable profitability / Chris J. Stern.".
- 2004097133 type "text".