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- 2004118154 contributor B9887430.
- 2004118154 created "c2005.".
- 2004118154 date "2005".
- 2004118154 date "c2005.".
- 2004118154 dateCopyrighted "c2005.".
- 2004118154 extent "242 p. :".
- 2004118154 identifier "0976342561 (pbk. : alk. paper)".
- 2004118154 issued "2005".
- 2004118154 issued "c2005.".
- 2004118154 language "eng".
- 2004118154 publisher "Little Rock, Ark. : Arrow Ridge Pub.,".
- 2004118154 subject "153.6 22".
- 2004118154 subject "Conflict management.".
- 2004118154 subject "Conversation.".
- 2004118154 subject "HM1166 .P65 2005".
- 2004118154 subject "Interpersonal communication.".
- 2004118154 subject "Persuasion (Rhetoric)".
- 2004118154 subject "Success.".
- 2004118154 title "Communication excellence : change your words, change your world / Brian Polansky.".
- 2004118154 type "text".