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- 2004273474 alternative "New ways of keeping the customer satisfied".
- 2004273474 contributor B9896989.
- 2004273474 contributor B9896990.
- 2004273474 created "c2001.".
- 2004273474 date "2001".
- 2004273474 date "c2001.".
- 2004273474 dateCopyrighted "c2001.".
- 2004273474 description "Includes bibliographical references.".
- 2004273474 extent "62 p. :".
- 2004273474 identifier "0823707482".
- 2004273474 isPartOf "Conference Board report ; no. 1299-01-RR.".
- 2004273474 isPartOf "Research report ; R-1299-01-RR".
- 2004273474 issued "2001".
- 2004273474 issued "c2001.".
- 2004273474 language "eng".
- 2004273474 publisher "New York, NY : Conference Board,".
- 2004273474 subject "658.8/12 22".
- 2004273474 subject "Consumer satisfaction.".
- 2004273474 subject "Customer relations Management.".
- 2004273474 subject "HF5415.5 .B63 2001".
- 2004273474 subject "Relationship marketing.".
- 2004273474 title "Customer relationship management : new ways of keeping the customer satisfied / [by Thomas M. Bodenberg].".
- 2004273474 title "New ways of keeping the customer satisfied".
- 2004273474 type "text".