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- 2004276116 contributor B9900095.
- 2004276116 created "c2002.".
- 2004276116 date "2002".
- 2004276116 date "c2002.".
- 2004276116 dateCopyrighted "c2002.".
- 2004276116 description "Includes bibliographical references (p. 219-223) and index.".
- 2004276116 extent "xxvi, 230 p. ;".
- 2004276116 identifier "1580627056 (pbk.)".
- 2004276116 issued "2002".
- 2004276116 issued "c2002.".
- 2004276116 language "eng".
- 2004276116 publisher "Avon, Mass. : Adams Media Corp.,".
- 2004276116 subject "658.85 22".
- 2004276116 subject "Customer relations Management.".
- 2004276116 subject "Customer services Management.".
- 2004276116 subject "HF5438.25 .H365 2002".
- 2004276116 subject "Selling.".
- 2004276116 title "Cross-selling success : a rainmaker's guide to professional account development / Ford Harding.".
- 2004276116 type "text".