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- 2004302494 contributor B9911997.
- 2004302494 contributor B9911998.
- 2004302494 created "c2003.".
- 2004302494 date "2003".
- 2004302494 date "c2003.".
- 2004302494 dateCopyrighted "c2003.".
- 2004302494 description "Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics.".
- 2004302494 extent "xii, 98 ;".
- 2004302494 identifier "087425731X (pbk.)".
- 2004302494 issued "2003".
- 2004302494 issued "c2003.".
- 2004302494 language "eng".
- 2004302494 publisher "Amherst, Mass. : HRD Press,".
- 2004302494 subject "658.8/12 22".
- 2004302494 subject "Customer relations.".
- 2004302494 subject "Customer services.".
- 2004302494 subject "HF5415.5 .T37 2003".
- 2004302494 tableOfContents "Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics.".
- 2004302494 title "The service pro : creating better, faster, and different customer experiences / Rick Tate, Josh Stroup.".
- 2004302494 type "text".