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- 2004351421 contributor B9941572.
- 2004351421 created "c2003.".
- 2004351421 date "2003".
- 2004351421 date "c2003.".
- 2004351421 dateCopyrighted "c2003.".
- 2004351421 extent "79 p. ;".
- 2004351421 identifier "1574400584".
- 2004351421 issued "2003".
- 2004351421 issued "c2003.".
- 2004351421 language "eng".
- 2004351421 publisher "New York, N.Y. : Primary Research Group,".
- 2004351421 spatial "United States".
- 2004351421 subject "Electronic reference services (Libraries) Planning.".
- 2004351421 subject "Electronic reference services (Libraries) United States Case studies.".
- 2004351421 subject "Z711.45 .C74 2003".
- 2004351421 title "Creating the virtual reference service.".
- 2004351421 type "text".