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- 2004556645 contributor B10079398.
- 2004556645 created "[2003]".
- 2004556645 date "2003".
- 2004556645 date "[2003]".
- 2004556645 dateCopyrighted "[2003]".
- 2004556645 extent "xiii, 127 leaves :".
- 2004556645 isPartOf "Tactical sales and marketing report.".
- 2004556645 isPartOf "Tactical sales and marketing".
- 2004556645 issued "2003".
- 2004556645 issued "[2003]".
- 2004556645 language "eng".
- 2004556645 publisher "Los Angeles : Strategic Directions International,".
- 2004556645 subject "Consumer satisfaction.".
- 2004556645 subject "Customer loyalty.".
- 2004556645 subject "HD9706.A2 .C87 2003".
- 2004556645 subject "Instrument industry Customer services.".
- 2004556645 subject "Market surveys.".
- 2004556645 title "Customer support and service : the key to profitability and customer loyalty.".
- 2004556645 type "text".