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- 2004559798 contributor B10082848.
- 2004559798 created "c2004.".
- 2004559798 date "2004".
- 2004559798 date "c2004.".
- 2004559798 dateCopyrighted "c2004.".
- 2004559798 description "Includes bibliographical references and index.".
- 2004559798 extent "viii, 68 p. :".
- 2004559798 identifier "0738498025".
- 2004559798 isPartOf "IBM redbooks".
- 2004559798 issued "2004".
- 2004559798 issued "c2004.".
- 2004559798 language "eng".
- 2004559798 publisher "[United States?] : IBM, International Support Organization,".
- 2004559798 subject "Customer relations Management.".
- 2004559798 subject "Delivery of goods Management.".
- 2004559798 subject "HF5438.35 .I87 2004".
- 2004559798 subject "IBM computers.".
- 2004559798 subject "Selling Data processing.".
- 2004559798 title "ITS Engagement Portfolio guide.".
- 2004559798 type "text".