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- 2005001675 contributor B10105965.
- 2005001675 created "c2005.".
- 2005001675 date "2005".
- 2005001675 date "c2005.".
- 2005001675 dateCopyrighted "c2005.".
- 2005001675 description "Includes bibliographical references and index.".
- 2005001675 description "Surviving the customer revolution -- Customer-centricity : how much is enough? -- Light-level application -- Medium-level application -- Complete-level application -- Alternate high-level solutions companies -- Designing a customer-centric organization -- Leading through management processes.".
- 2005001675 extent "xvi, 184 p. :".
- 2005001675 identifier "0787979198 (alk. paper)".
- 2005001675 identifier 2005001675-b.html.
- 2005001675 identifier 2005001675-d.html.
- 2005001675 identifier 2005001675.html.
- 2005001675 isPartOf "The Jossey-Bass business & management series".
- 2005001675 issued "2005".
- 2005001675 issued "c2005.".
- 2005001675 language "eng".
- 2005001675 publisher "San Francisco : Jossey-Bass A Wiley Imprint,".
- 2005001675 subject "658.8/12 22".
- 2005001675 subject "Customer relations Management Handbooks, manuals, etc.".
- 2005001675 subject "HF5415.5 .G345 2005".
- 2005001675 subject "Strategic planning Handbooks, manuals, etc.".
- 2005001675 tableOfContents "Surviving the customer revolution -- Customer-centricity : how much is enough? -- Light-level application -- Medium-level application -- Complete-level application -- Alternate high-level solutions companies -- Designing a customer-centric organization -- Leading through management processes.".
- 2005001675 title "Designing the customer-centric organization : a guide to strategy, structure, and process / Jay R. Galbraith.".
- 2005001675 type "text".