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- 2005013737 contributor B10120469.
- 2005013737 created "c2005.".
- 2005013737 date "2005".
- 2005013737 date "c2005.".
- 2005013737 dateCopyrighted "c2005.".
- 2005013737 extent "xii, 188 p. ;".
- 2005013737 identifier "0471748072 (cloth)".
- 2005013737 identifier "9780471748076 (cloth)".
- 2005013737 identifier 2005013737-b.html.
- 2005013737 identifier 2005013737-d.html.
- 2005013737 identifier 2005013737.html.
- 2005013737 issued "2005".
- 2005013737 issued "c2005.".
- 2005013737 language "eng".
- 2005013737 publisher "Hoboken, N.J. : Wiley,".
- 2005013737 subject "658.8/12 22".
- 2005013737 subject "Customer loyalty.".
- 2005013737 subject "Customer relations.".
- 2005013737 subject "Customer services.".
- 2005013737 subject "HF5415.5 .V355 2005".
- 2005013737 title "Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Phillip Van Hooser.".
- 2005013737 type "text".