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- 2005015339 alternative "Freedom from command and control".
- 2005015339 contributor B10122402.
- 2005015339 created "c2005.".
- 2005015339 date "2005".
- 2005015339 date "c2005.".
- 2005015339 dateCopyrighted "c2005.".
- 2005015339 description "Includes bibliographical references (p. 231) and index.".
- 2005015339 description "Once upon a time in manufacturing -- The customer service center as a system -- Redefining the purpose, measures, and method of work -- Better measures, better thinking -- The 'break-fix' archetype -- Learning to see, learning to lead -- Customers--people who can pull you away from the competition -- Do these hold water? -- Watch out for the toolheads.".
- 2005015339 extent "xviii, 238 p. :".
- 2005015339 identifier "1563273276 (alk. paper)".
- 2005015339 identifier 2005015339-d.html.
- 2005015339 identifier 2005015339.html.
- 2005015339 issued "2005".
- 2005015339 issued "c2005.".
- 2005015339 language "eng".
- 2005015339 publisher "New York : Productivity Press,".
- 2005015339 subject "658.3/152 22".
- 2005015339 subject "Customer relations.".
- 2005015339 subject "HD31 .S3663 2005".
- 2005015339 subject "Industrial efficiency.".
- 2005015339 subject "Industrial management Employee participation.".
- 2005015339 subject "Industrial management.".
- 2005015339 subject "Organizational change.".
- 2005015339 subject "Organizational effectiveness.".
- 2005015339 tableOfContents "Once upon a time in manufacturing -- The customer service center as a system -- Redefining the purpose, measures, and method of work -- Better measures, better thinking -- The 'break-fix' archetype -- Learning to see, learning to lead -- Customers--people who can pull you away from the competition -- Do these hold water? -- Watch out for the toolheads.".
- 2005015339 title "Freedom from command & control : rethinking management for lean service / John Seddon.".
- 2005015339 title "Freedom from command and control".
- 2005015339 type "text".