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- 2005026804 contributor B10136280.
- 2005026804 contributor B10136281.
- 2005026804 created "c2006.".
- 2005026804 date "2006".
- 2005026804 date "c2006.".
- 2005026804 dateCopyrighted "c2006.".
- 2005026804 description "Includes bibliographical references and index.".
- 2005026804 description "Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.".
- 2005026804 extent "vi, 214 p. ;".
- 2005026804 identifier "0071467645 (alk. paper)".
- 2005026804 identifier 2005026804-b.html.
- 2005026804 identifier 2005026804-d.html.
- 2005026804 identifier 2005026804.html.
- 2005026804 issued "2006".
- 2005026804 issued "c2006.".
- 2005026804 language "eng".
- 2005026804 publisher "New York : McGraw-Hill,".
- 2005026804 subject "658.8/12 22".
- 2005026804 subject "Customer relations.".
- 2005026804 subject "Customer services.".
- 2005026804 subject "HF5415.5 .G442 2006".
- 2005026804 subject "Interpersonal relations.".
- 2005026804 tableOfContents "Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.".
- 2005026804 title "The winner's attitude : change how you deal with difficult people and get the best out of any situation / Jeff and Val Gee.".
- 2005026804 type "text".