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- 2005036790 contributor B10148385.
- 2005036790 contributor B10148386.
- 2005036790 created "2006.".
- 2005036790 date "2006".
- 2005036790 date "2006.".
- 2005036790 dateCopyrighted "2006.".
- 2005036790 description "Forgetting to stay one step ahead -- Impressions -- Tips for staying one step ahead -- Using body language improperly -- Nonverbal messages -- Tips for handshakes, eye contact, posture, appropriate arm and hand position -- Being sloppy with written and verbal correspondence -- Handwritten notes -- Examples of well-written correspondence -- Tips for writing -- Introductory phone calls -- Verbal correspondence verbal thank-you's -- Verbal acknowledgements -- Breaking the rules for introductions -- Self-introductions -- Tips for introductions -- Making small talk and networking inappropriately -- Preparation -- Body language while networking small talk do's and don'ts -- Tips on small talk and networking -- Forgetting names -- Importance of names -- Tips on remembering names -- You did what? the biggest mistakes professionals make -- Lacking technology etiquette -- What messages are you trying to send? -- Tips on e-mails, voice mails, conference calls, cell phones, pagers, faxing, video conferencing, pda's, computers -- Using inappropriate dining etiquette -- Manners -- Tips on seating arrangements, place settings, napkins, ordering, bread, silverware, pace, do's and don'ts, wine -- Gratuity guide -- Failing to follow the guidelines for professional dress -- Dress for where you want to be on -- The career ladder -- Tips for men and women: business attire -- Business casual, casual, after-hours dressing -- Lacking meeting etiquette -- Getting your message across -- Tips for leading meetings, seating -- Arrangements, participation -- Being unprepared for interviews -- Preparation -- Tips on what to wear, what to carry, your body language, what to say -- Using poor telephone etiquette and protocol -- Listening -- Tips for answering the phone, making calls -- Leaving messages, returning calls -- Staying focused -- Choosing the wrong gift -- Gift selection -- Gift suggestions for employees, employers -- Coworkers, clients -- Frequently asked questions -- Lacking professionalism while traveling -- What to take with you -- Protocol on the plane -- Lodging protocol -- Tips for a successful trip -- You are your competitive advantage.".
- 2005036790 description "Includes bibliographical references and index.".
- 2005036790 extent "ix, 147 p. ;".
- 2005036790 identifier "1930819463 (trade paper : alk. paper)".
- 2005036790 identifier 2005036790.html.
- 2005036790 issued "2006".
- 2005036790 issued "2006.".
- 2005036790 language "eng".
- 2005036790 publisher "Arlington, Tex. : Tapestry Press,".
- 2005036790 subject "395.5/2 22".
- 2005036790 subject "Business communication.".
- 2005036790 subject "Business etiquette.".
- 2005036790 subject "HF5389 .Z65 2006".
- 2005036790 tableOfContents "Forgetting to stay one step ahead -- Impressions -- Tips for staying one step ahead -- Using body language improperly -- Nonverbal messages -- Tips for handshakes, eye contact, posture, appropriate arm and hand position -- Being sloppy with written and verbal correspondence -- Handwritten notes -- Examples of well-written correspondence -- Tips for writing -- Introductory phone calls -- Verbal correspondence verbal thank-you's -- Verbal acknowledgements -- Breaking the rules for introductions -- Self-introductions -- Tips for introductions -- Making small talk and networking inappropriately -- Preparation -- Body language while networking small talk do's and don'ts -- Tips on small talk and networking -- Forgetting names -- Importance of names -- Tips on remembering names -- You did what? the biggest mistakes professionals make -- Lacking technology etiquette -- What messages are you trying to send? -- Tips on e-mails, voice mails, conference calls, cell phones, pagers, faxing, video conferencing, pda's, computers -- Using inappropriate dining etiquette -- Manners -- Tips on seating arrangements, place settings, napkins, ordering, bread, silverware, pace, do's and don'ts, wine -- Gratuity guide -- Failing to follow the guidelines for professional dress -- Dress for where you want to be on -- The career ladder -- Tips for men and women: business attire -- Business casual, casual, after-hours dressing -- Lacking meeting etiquette -- Getting your message across -- Tips for leading meetings, seating -- Arrangements, participation -- Being unprepared for interviews -- Preparation -- Tips on what to wear, what to carry, your body language, what to say -- Using poor telephone etiquette and protocol -- Listening -- Tips for answering the phone, making calls -- Leaving messages, returning calls -- Staying focused -- Choosing the wrong gift -- Gift selection -- Gift suggestions for employees, employers -- Coworkers, clients -- Frequently asked questions -- Lacking professionalism while traveling -- What to take with you -- Protocol on the plane -- Lodging protocol -- Tips for a successful trip -- You are your competitive advantage.".
- 2005036790 title "You did what? : the biggest mistakes professionals make / Kim Zoller and Kerry Preston.".
- 2005036790 type "text".