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- 2005040020 contributor B10149782.
- 2005040020 created "c2005.".
- 2005040020 date "2005".
- 2005040020 date "c2005.".
- 2005040020 dateCopyrighted "c2005.".
- 2005040020 description "Includes bibliographical references and index..".
- 2005040020 extent "xvi, 433 p. :".
- 2005040020 identifier "027368177X".
- 2005040020 issued "2005".
- 2005040020 issued "c2005.".
- 2005040020 language "eng dut".
- 2005040020 language "eng".
- 2005040020 publisher "Harlow, England ; New York : FT Prentice Hall,".
- 2005040020 subject "658.8/12 22".
- 2005040020 subject "Customer relations Management.".
- 2005040020 subject "HF5415.5 .P44 2005".
- 2005040020 title "Customer relationship management / Ed Peelen.".
- 2005040020 type "text".