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- 2005040114 contributor B10149907.
- 2005040114 created "c2006.".
- 2005040114 date "2006".
- 2005040114 date "c2006.".
- 2005040114 dateCopyrighted "c2006.".
- 2005040114 description "Includes bibliographical references (p. 219-240) and indexes.".
- 2005040114 extent "ix, 250 p. ;".
- 2005040114 identifier "0805837884 (c. : alk. paper)".
- 2005040114 identifier "0805837892 (alk. paper)".
- 2005040114 identifier 2005040114-d.html.
- 2005040114 identifier 2005040114-b.html.
- 2005040114 identifier 2005040114.html.
- 2005040114 isPartOf "LEA's communication series".
- 2005040114 issued "2006".
- 2005040114 issued "c2006.".
- 2005040114 language "eng".
- 2005040114 publisher "Mahwah, N.J. : Lawrence Erlbaum Associates,".
- 2005040114 subject "659.2 22".
- 2005040114 subject "Apologizing.".
- 2005040114 subject "Business communication.".
- 2005040114 subject "Corporate image.".
- 2005040114 subject "Corporations Public relations.".
- 2005040114 subject "Crisis management.".
- 2005040114 subject "HD59.2 .H43 2006".
- 2005040114 title "Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit.".
- 2005040114 type "text".